Brother Printer Offline Error is a common issue experienced by users when their Brother printer cannot communicate with the computer or network properly. This error often manifests as a status message, indicating that the printer is offline or not ready to print. There are several potential reasons behind this problem, and addressing each can help resolve the issue.

By resolving the Brother Printer Offline Error, users can maximize the performance and longevity of their printer, ultimately saving time, effort, and resources. Furthermore, a fully functional printer is essential in various professional, academic, and personal settings, making it necessary to resolve this error promptly to ensure productivity and reliability.

Why is My Brother Printer Offline?

We have prepared this section to explain why Brother Printer is offline and how to get Brother Printer online back.

  • Connectivity issues: A weak or unstable connection between the printer and the computer, either wired or wireless, can cause the Brother Printer says Offline.
  • Outdated or incorrect drivers: If the printer drivers are updated or compatible with the printer model, it might lead to the Brother printer showing offline.
  • Misconfigured printer settings: Incorrect printer settings or the wrong printer being set as the default option on the computer can result in the Brother Printer showing Offline Error.
  • Print spooler service issues: Problems with the print spooler service, which manages print jobs on the computer, can cause the Brother printer says offline.
  • Hardware issues: Physical issues like paper jams, low ink levels, or other hardware-related problems can lead to the Brother Printer Offline Error.
  • IP address conflicts: In a networked environment, IP address conflicts between devices can cause communication issues, resulting in the Brother printer saying offline error.
  • Sleep mode or power-saving mode: Sometimes, the printer may go into sleep or power-saving mode, which might cause it to appear offline until it is woken up.
  • Firewall or antivirus software: Overly restrictive firewall or antivirus settings can block the communication between the printer and the computer, resulting in Brother Printer is offline error.
  • Operating system updates: In some cases, recent updates to the computer’s operating system might interfere with the printer’s functionality, causing Brother Print offline error.

How to Fix Brother Printer Offline Error:

Resolving the Brother Printer is Offline Error is crucial for a seamless printing experience. Addressing this issue allows users to print documents and images without interruptions, ensuring a smooth and efficient workflow. Additionally, troubleshooting the Brother Printer is offline error helps prevent potential damage to the printer or loss of important data, as unresolved issues can lead to more significant problems over time.

  • Check connections: Ensure all cables are securely connected between the printer and the computer. If using a wireless connection, verify that the Wi-Fi signal is strong and that the printer is connected to the correct network.
  • Set the printer as default: Go to the printer settings on your computer and make sure that the Brother printer is set as the default printer offline
  • Update printer drivers: Download and install the latest printer drivers from the Brother website for your specific printer model to ensure compatibility.
  • Restart print spooler service: Open the printer Services application on your computer, locate the Print Spooler service, and restart it to resolve any issues causing the Brother Printer shows printer is offline
  • Clear print queue: In the printer settings, navigate to the print queue and clear any pending or stuck print jobs that could be causing my Brother Printer is offline error.
  • Disable the ‘Use Printer Offline’ option: In the printer settings, right-click on your Brother printer, choose ‘See what’s printing’, then click ‘Printer’ in the menu bar and uncheck ‘Use Printer Offline’ if it is selected.
  • Assign a static IP address: If using a networked printer, assign a static IP address to the printer to prevent IP address conflicts that might cause communication issues.
  • Check for hardware issues: Inspect the printer for paper jams, low ink levels, or other hardware-related issues and resolve them accordingly.
  • Disable or adjust firewall and antivirus settings: Temporarily disable your firewall or antivirus software or create an exception for your Brother printer to ensure that communication is not printer showing offline
  • Update the operating system: Keep your computer’s operating system updated and install any necessary updates affecting the printer’s functionality.
  • Reset the printer: As a last resort, power off the Brother printer, unplug it from the power source and wait a few minutes before plugging it back in & turning it on. This can help resolve any lingering issues causing my Brother Printer is Offline Error.


The Brother Printer Offline Error is a common issue many users encounter, but it can be effectively resolved with the right troubleshooting steps. Understanding the potential causes behind the error, such as connectivity issues, outdated drivers, or hardware problems, is essential for addressing the issue appropriately. Following the recommended troubleshooting steps can help users quickly get their printers back online and functioning efficiently.

A well-maintained and functional Brother printer ensures productivity and reliability in various professional, academic, and personal settings. Taking the time to work Brother Printer Offline to online enhances the user experience and extends the printer’s lifespan, ultimately saving time, effort, and resources. By staying proactive and addressing issues as they arise, users can enjoy a seamless printing experience and maximize their Brother printer’s capabilities.

We have also prepared detailed article on Brother printer installation and covered various topics such as setup brother printer, update brother printer drivers, official brother printer details and troubleshooting brother printer errors. To read the full article visit the Brother Printer Support page.

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